Overview

Our refund and returns policy lasts 1 days. If 1 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. and We only return the product if it is completely different from the product that was ordered

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the Shipping company

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Exchanges

We only replace items if they are in good condition and neither defective nor damaged. If you need to exchange it for the same item, send us an email .

 

Shipping returns

To return your product, you must contact us via email or WhatsApp, and we will contact you. Please send a picture of the product that will be returned and the reason for returning it. A reply will be made whether it can be returned or not, and a representative will be sent to you to receive the product..

You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

A full refund will not be given and the shipping amount will be deducted from your refund

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at email for questions related to refunds and returns.